Job Description

Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Game on Brooklyn!
We are searching for an Experienced Experiential Entertainment Operations Supervisor to join the Ginger Companies family at our Flagship Venue in the heart of Brooklyn.
KICK AXE THROWING is the most exciting thing to hit the country and we want you to be part of our team! Kick Axe has been featured on VICELAND, CNN , CBS , ABC , NBC , Seth Meyers , Million Dollar Listing NY , Younger , The Today Show, and more. Check us out at and
As a Supervisor, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience. To be successful as an Supervisor you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.
You will also assume a variety of responsibilities and duties such as assisting with recruiting and hiring staff, training, overseeing food quality, creating and executing operational strategies, enforcing menu standards, as well as greeting and serving restaurant guests, and supporting service. Below is a more exhaustive list of your expected duties.
JOB DUTIES:
Manage and oversee the entire venue operation
Deliver exceptional guest services
Ensuring guest satisfaction
Respond efficiently to customer questions and complaints
Organize and supervise shifts
Manage, lead, & develop staff
Training and evaluating staff performance
Manage labor, food cost, forecast requirements, and maintain inventory
Manage restaurant supplies
Control costs and minimize waste
Create and nurture a positive working environment
Implement innovative strategies to improve productivity, sales, and food quality.
JOB REQUIREMENTS:
Must have weekend availability (THIS IS A PART TIME POSITION, WITH POTENTIAL GROWTH TO FULL TIME)
3- 5+ years of experience as a Bar/Restaurant Supervisor, Manager or similar role
3- 5+ years of experience in customer service management
Extensive food and beverage knowledge
Computer literacy
Very Detailed Oriented
Familiarity with restaurant management software
Experience in event coordinating
Strong leadership, motivational, and people skills
Good financial management skills
Critical thinking and problem-solving skills
Team player
Adapt to Change
Good time-management skills
Great interpersonal and communication skills
Culinary school diploma, BS degree in Business Administration, or equivalent work experience
Complete our short application today!

Job Tags

Full time, Part time, Work experience placement, Flexible hours, Shift work, Weekend work,

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