Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What Does a successful Spanish speaking Senior Technical Project Manager- LATAM do at Fiserv?

At Fiserv, a successful Spanish speaking Senior Technical Project Manager- LATAM ensures predictable, consistent, and successful delivery of detailed IT solutions to our clients across the LATAM region in both English and Spanish. This role requires adept navigation of the complexities of project management while leveraging a robust technical background to effectively manage competing interests across diverse teams. You will play a critical role in planning, coordinating, and monitoring projects of various scopes and budgets, ensuring clear communication and engagement with stakeholders in both languages. Ultimately, your expertise will contribute to heightening client satisfaction and business success, fostering seamless experience for our clients in an increasingly interconnected world.

What You Will Do:

• Lead all aspects of project implementation for LATAM clients, serving as the primary contact throughout the project lifecycle for both clients and internal teams.
• Collaborate with external customers and cross-functional teams to drive projects from concept through successful delivery, ensuring clear communication in both English and Spanish.
• Define project scope and objectives while developing detailed work plans, schedules, and status reports to track progress and performance specifically tailored for the LATAM market.
• Manage vendor integration, reviewing deliverables and ensuring alignment with project goals and timelines relevant to LATAM clients.
• Provide technical and analytical guidance to project teams, facilitating problem analysis and resolutions to maintain project momentum in diverse environments.
• Build and nurture strong relationships with stakeholders, including those in the LATAM region, effectively managing expectations and promoting alignment with Fiserv's organizational strategies

What You Will Need to Have:

• 6+ years of project management experience, with a proven record of successfully executing 10+ complex projects.
• Extensive knowledge of the Payment Acceptance industry, with 4+ years specifically focused on Card Schemes processing.
• Proven ability to manage 5+ concurrent projects utilizing Waterfall, Agile, and Hybrid methodologies.
• Excellent verbal and written communication skills demonstrated through engagement with 20+ stakeholders.
• Active Project Management Professional (PMP) certification and a Scrum Master or equivalent certification (CSM), with fluency in English and proficiency in Spanish and/or Portuguese

What Would Be Nice to Have:

• Experience in collaborating on 3+ innovative solutions or new product functionalities that drive business growth.
• Familiarity with managing projects that span at least 2+ business units within a large organization.
• Prior experience with 2+ change management initiatives, demonstrating an ability to balance strategic vision with tactical project needs.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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