Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Encryption Key Custodian do at Fiserv?

You will focus on delivering cryptographic key related services in a Data Custodian and Security Engineer role, working jointly with Key Managers, Business and Technology Support personnel to facilitate the secure handling of specially controlled data required for the issuance of consumer payment instruments and protection of payment data and processing systems.  

What you will do:

• Serve as a cryptographic data and key custodian where you will execute orchestrated processes, maintain operational records, monitor work queues, respond to inquiries, and support requests on a day-to-day basis
• Consult with a wide variety of business and technical support teams to determine cryptographic key support needs
• Maintain operating standards and procedures governing the management and security of cryptographic keys, and proactively assess optimization opportunities to improve the accuracy, completeness and timeliness of services performed
• Participate in the evaluation of new technologies and product capabilities and adapt operating procedures to support selected solutions and services
• Travel locally and domestically up to 10% annually

What you will need to have:

• 2 years of customer service experience
• 1 year of experience in prior experience in financial payments industry
• High school diploma or GED equivalent

What would be great to have:

• Possess strong organizational skills and attention to detail
• Maintain a flexible work schedule and periodically assist with off-hours/overnight support activities
• Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Important info about this role:

• We are better together! This role is fully onsite.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program
• Advance your career with training, development, certification, and internal mobility opportunities
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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