Job Description

Job Title: Community Health Assistant

Location: Phoenix, AZ

Duration: 6 Months

The Community Health Assistant will provide outreach, education, and support services to at-risk families and hard-to-reach populations in the South Phoenix area. This role includes recruitment and enrollment into Healthy Start services, assisting case managers, conducting health and safety questionnaires, and connecting families with community resources. The position is focused on supporting prenatal health, infant wellness, and family stability.

(This is not an all-inclusive list; additional duties may be assigned as needed)

• Conduct outreach to recruit and enroll eligible families into Healthy Start services and assist with scheduling case management appointments

• Provide support to families by offering community referrals, transporting clients to prenatal appointments, and encouraging medical, social, or economic assistance as needed

• Collaborate with participants, partner agencies, and providers to ensure health and social service needs are being met; develop plans to address unmet needs

• Conduct follow-up with families by phone, mail, or email to confirm services have been received

• Participate in community outreach and education efforts, including distributing brochures, speaking with residents, and giving presentations to raise awareness about prenatal care and infant health

• Serve as non-medical support during labor when needed (similar to a doula role)

• Enter and maintain accurate client data for case documentation, follow-up reports, and program monitoring

• Participate in quality assurance and case management meetings, presenting cases for review and discussion

• Collect participant feedback and make recommendations for improving program services

• High school diploma or GED required

• Two (2) years of experience working with pregnant women, infants, or toddlers in a social service setting (e.g., WIC, Head Start, home visiting programs, or similar)

• Post-secondary education may substitute for required experience on a year-for-year basis

• CPR and First Aid (adult and infant) certification required within six months of hire

• Must pass fingerprinting and background check

• Must possess or be able to obtain a valid Arizona driver’s license and Vehicle Use Permit

Knowledge of:

• Community health and perinatal health issues

• Local healthcare and social service resources

Skill in:

• Building rapport with diverse families and community members

• Clear verbal and written communication

• Adapting communication style to meet client needs

Ability to:

• Use computer equipment and software for documentation, reporting, and communication

• Provide culturally appropriate health education

• Work effectively with clients, coworkers, and community partners

• Maintain reliable attendance

• Six (6) months of experience in perinatal healthcare

• One or more years of college coursework completed

• Bilingual (English/Spanish) strongly preferred

• Certification as a Public Health or Community Health Worker from an accredited program OR enrollment in such a program with eligibility to be certified within six (6) months of hire

• May be required to work some evenings and weekends for outreach events

• Must participate in emergency response training and be available in the event of a public health emergency

• Must provide proof of required immunizations (MMR, Tdap, Varicella, annual Influenza; Hepatitis B and/or TB testing may also be required) within one month of hire

For more details reach at vgill@navitassols.com   or Call / Text at 516-862-1203 .

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